You may go through the following terminology in order to understand this documentation better. It will bring you on the same ground with us to understand rtBiz in a proper way.
Organisation– The company which is using rtBiz.
Employee– Member of the organisation, which is using rtBiz
Products– Products and services offered by the organisation.
Departments– Working units of the organisation.
Contact– Core entity of rtBiz. Represents a individual, client, vendor, customer, company employee.
Company– Represents an enterprise, firm. It basically a group to which a cluster of contacts belong to. Contacts under a Company represents that they are part/employee of that company.
ACL– Access Control Lists
Assignee– Organisation’s ‘Employee’ (WordPress user) to which a contact/company is assigned to.
Attributes– Attributes are used to add dynamic taxonomies to WordPress post types. They can be used to further categorize and group the posts conveniently.
WordPress User– A user which has an account on organisation’s WordPress.
Contact Group– Group to which contact belongs. The groups are Customer, Employee, Vendor.
Customer– Organisation’s client/customer.
Employee– Organisation’s employee.
Vendor– Organisation’s Vendor.
Entity– Contact, Company, Ticket, Lead, Asset, Bundle etc.
Profile Level Settings– Settings available for a