A support ticket is automatically created by rtBiz Helpdesk while someone emails your support. With Email only support the customer receives a reply only via email for a more personal experience.
Import your Gravity Form entries onto rtBiz Helpdesk from your WordPress dashboard. The settings include mapping these entries and import future entries automatically.
Introducing rtBiz Helpdesk, a WordPress premium plugin that allows managing support tickets. It also includes seamless integration with WooCommerce and EasyDigitalDownloads