A support ticket is automatically created by rtBiz Helpdesk while someone emails your support. With Email only support the customer receives a reply only via email for a more personal experience.
New features and enhancement rolled out with rtBiz Helpdesk plugin for WordPress – allows users to Select Assignee and Product for every Mailbox, Outgoing Mailbox Selection, customer name on ticketing and more.
Import your Gravity Form entries onto rtBiz Helpdesk from your WordPress dashboard. The settings include mapping these entries and import future entries automatically.
Introducing rtBiz Helpdesk, a WordPress premium plugin that allows managing support tickets. It also includes seamless integration with WooCommerce and EasyDigitalDownloads