You will need to have following installed on your server before installing Helpdesk
- PHP 5.4 or above
- WordPress 4.1 or higher (Ref: The Famous 5-Minute WordPress Install)
Please follow these simple steps to install rtBiz Helpdesk plugin.
- Once you complete the purchase, you’ll get download link for rtBiz Helpdesk.
- Go to
Plugins > Add New > Upload. Please select the
rtbiz-helpdesk.zipfile from your computer and click upload.
- Activate it through the ‘Plugins’ section.
- The rtBiz Helpdesk plugin will automatically install and activate rtBiz plugin. This plugin is used to manage the helpdesk contacts.
- The Setup Wizard will appear, which will guide you to customize the Helpdesk plugin.(See Section 1.1 for details)
This plugin has been optimized to work with standard WordPress themes, namely: Twenty Fifteen, Twenty Thirteen and Twenty Twelve.