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rtBiz Helpdesk Admin Manual

  • Introduction
  • Installation
  • Setup Wizard
  • Cron Jobs
  • Customers
  • Dashboard
  • FAQ
  • Glossary
  • Hooks
  • Products
  • Reports
  • Shortcodes
  • Settings
  • Advanced Settings
  • Email Only Support
  • General Settings
  • Gravity Importer
  • License
  • Mail Setup
  • Miscelleneous
  • Notification Email Setup
  • Setup Your Team
  • Tickets
  • How a Ticket is created in Helpdesk?
  • Ticket Admin UI
  • Ticket Listing UI
  • Ticket Status
  • Ticket Workflow
  • Web Based Ticket UI
  • Staff
    • Introduction
    • Teams
  • Staff and Roles
  • Notification Mails
    • Mail Templates

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